Privacy Policy

Johnny on the Spot Privacy Policy

Introduction

At Johnny on the Spot, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services, including our website and portable toilet rental services.

Information We Collect

  1. Personal Information: When you make a reservation or inquiry, we may collect personal information such as your name, address, phone number, email address, and payment information.
  2. Usage Data: We may collect information about how you interact with our website and services, including IP addresses, browser types, pages visited, and time spent on our site.
  3. Cookies: We use cookies and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand your preferences and improve our services.

How We Use Your Information

  1. To Provide Services: We use your personal information to process your reservations, deliver our portable toilets, and provide customer support.
  2. To Improve Our Services: We analyze usage data to understand how our services are used and to make improvements.
  3. Marketing Communications: With your consent, we may send you promotional materials about our services, special offers, and events.
  4. Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.

Sharing Your Information

  1. Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors and delivery partners. These providers are contractually obligated to protect your information.
  2. Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
  3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

Mobile Information

“No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”

Johnny on the Spot SMS Campaign

  1. SMS messages will be sent to users who opt to receive messages, including appointment reminders, inquiries, and marketing material. 
  2. You can cancel the SMS service at any time. Simply text “STOP” to the shortcode. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
  3. If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to info@johnnyrentals.com.
  4. Carriers are not liable for delayed or undelivered messages.
  5. As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
  6. For privacy-related inquiries, please refer to our privacy policy.

Your Rights

  1. Access and Correction: You have the right to access and correct your personal information. You can update your information by contacting us.
  2. Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.
  3. Data Deletion: You may request the deletion of your personal information, subject to certain legal obligations.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will be effective as of the date of posting.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Johnny on the Spot

5050 Cohasset Rd Ste 70 Chico CA 95973

530-893-5687

Info@johnnyrentals.com